Try Pro free for 14 days, with no credit card required. Your trial starts when you create your first organization after signup. It includes up to 10 organizations and 5 shared operational users, including you. Subscription and technology fees are waived during the trial; Stripe processing fees still apply. Both Basic and Pro signup options start with this same Pro trial.

Choose a paid plan to keep using all your operational tools. Signing up alone does not start a paid subscription. If you subscribe during the trial, your first subscription charge is scheduled for the original trial end date. Without a paid plan, you can still view and export records you have access to, but edits, new online payments, and new autopay charges pause. Payments already in progress can finish.

Yes. Every plan includes unlimited properties and units or lots. Your subscription is based on your plan's business and team capacity, with a separate technology fee for each successful online charge. There is no per-property or per-unit subscription charge.

An organization is a separate business workspace within your account. Operational users include you, administrators, property managers, and maintenance staff. Each person counts once across your organizations. Basic includes 1 organization and 1 operational user; Pro includes up to 10 organizations and 5 shared operational users. Tenants and read-only users do not use these seats.

Owners pay $1.50 on Basic or $1.00 on Pro for each successful online charge, even if it covers several bills. Enterprise rates are agreed with sales. Trial payments, manual payments, and failed attempts have no technology fee. Partial refunds keep the fee; it is returned once the full charge has been refunded.

Stripe processing fees are separate from your Rental Portal subscription and technology fees, on every plan. Owners pay these fees. During the trial, only Stripe processing fees apply. Listed prices and estimates exclude applicable taxes.

Pro and Enterprise include maintenance requests, assignment, tracking, and work history. They also include your logo and theme on tenant pages and login, plus a custom tenant domain with assisted setup. Staff billing pages and system emails retain Rental Portal branding. Basic includes rent collection, resident records, chat, notices, and documents.

Yes. Upgrades take effect after you pay the prorated difference for the rest of the billing period. Downgrades take effect at the end of the current period. If you exceed the new plan's limits, you choose which organizations and team members keep operational access. You can still view the records you are authorized to access.

Tenants manage autopay in their portal. Successful autopay charges have the same technology fee as other online payments. If your paid access ends, new charges pause while payments already in progress can finish. Renewing your subscription does not automatically charge tenants for overdue rent.

Each account receives one lifetime trial. All your organizations share the original deadline. Joining another owner’s team does not start your personal trial, and deleting or recreating organizations does not restart it.

Yes. Online payments must meet the payment processor's minimum and cover the plan's technology fee. Final payment totals are rounded to the nearest dollar, with 50 cents rounding up. We do not add an extra charge to reach the minimum. If a total is too small for an online payment, you can record it as a manual payment.

Your paid access continues until the end of your billing period. Subscription charges are not automatically refunded. After access ends, you can still view, download, and export records you are authorized to access, and resubscribe through billing. A failed renewal has a seven-day grace period; a failed first payment after the trial does not.

Try Pro free for 14 days, with no credit card required. Your trial starts when you create your first organization after signup. It includes up to 10 organizations and 5 shared operational users, including you. Subscription and technology fees are waived during the trial; Stripe processing fees still apply. Both Basic and Pro signup options start with this same Pro trial.

Choose a paid plan to keep using all your operational tools. Signing up alone does not start a paid subscription. If you subscribe during the trial, your first subscription charge is scheduled for the original trial end date. Without a paid plan, you can still view and export records you have access to, but edits, new online payments, and new autopay charges pause. Payments already in progress can finish.

Yes. Every plan includes unlimited properties and units or lots. Your subscription is based on your plan's business and team capacity, with a separate technology fee for each successful online charge. There is no per-property or per-unit subscription charge.

An organization is a separate business workspace within your account. Operational users include you, administrators, property managers, and maintenance staff. Each person counts once across your organizations. Basic includes 1 organization and 1 operational user; Pro includes up to 10 organizations and 5 shared operational users. Tenants and read-only users do not use these seats.

Owners pay $1.50 on Basic or $1.00 on Pro for each successful online charge, even if it covers several bills. Enterprise rates are agreed with sales. Trial payments, manual payments, and failed attempts have no technology fee. Partial refunds keep the fee; it is returned once the full charge has been refunded.

Stripe processing fees are separate from your Rental Portal subscription and technology fees, on every plan. Owners pay these fees. During the trial, only Stripe processing fees apply. Listed prices and estimates exclude applicable taxes.

Pro and Enterprise include maintenance requests, assignment, tracking, and work history. They also include your logo and theme on tenant pages and login, plus a custom tenant domain with assisted setup. Staff billing pages and system emails retain Rental Portal branding. Basic includes rent collection, resident records, chat, notices, and documents.

Yes. Upgrades take effect after you pay the prorated difference for the rest of the billing period. Downgrades take effect at the end of the current period. If you exceed the new plan's limits, you choose which organizations and team members keep operational access. You can still view the records you are authorized to access.

Tenants manage autopay in their portal. Successful autopay charges have the same technology fee as other online payments. If your paid access ends, new charges pause while payments already in progress can finish. Renewing your subscription does not automatically charge tenants for overdue rent.

Each account receives one lifetime trial. All your organizations share the original deadline. Joining another owner’s team does not start your personal trial, and deleting or recreating organizations does not restart it.

Yes. Online payments must meet the payment processor's minimum and cover the plan's technology fee. Final payment totals are rounded to the nearest dollar, with 50 cents rounding up. We do not add an extra charge to reach the minimum. If a total is too small for an online payment, you can record it as a manual payment.

Your paid access continues until the end of your billing period. Subscription charges are not automatically refunded. After access ends, you can still view, download, and export records you are authorized to access, and resubscribe through billing. A failed renewal has a seven-day grace period; a failed first payment after the trial does not.