Keep every lot, site, lease, payment, and request connected.
Rental Portal brings long-term community operations into one calm workspace. Connect properties, residents, leases, rent records, documents, notices, and messages—with maintenance requests available on supported plans.
No account or credit card required to request a walkthrough.
Sample product tour · muted
Tour chapters04
A short tour using fictional community and resident data.
Built for the long-term work of
Long-term RV parks
Long-term campgrounds
Manufactured-home communities
Mobile-home parks
Resident portal included
The operating problem
The record you need is usually in another tool.
When resident, site, lease, payment, document, and request details live in separate places, even routine work becomes a chain of lookups.
Scattered recordsSpreadsheets, files, and message threads each hold one part of the operating picture.
Repeated context huntingStaff have to reconnect the resident, lot or site, lease, and balance before they can act.
Fragile handoffsA request can lose its location or tenancy context as it moves from office staff to maintenance.
One connected operating journey
Follow one record through five stages of the work.
Each stage builds on the same property, place, resident, and lease context—so the next action starts with the right record.
Stage 1 of 5 · advances every seven seconds
Build the operating structure once.
Create the organization, supported property, and lot or site inventory that anchors the work that follows.
Create the organization and property
Add lot or site inventory
Record place details and current status
Connected recordPine Ridge Community → Site 42B
Connect the person, place, and agreement.
Add the resident, link the correct lot or site, and record the active lease terms that drive rent and portal access.
Resident contact and tenancy details
Lease dates, rent amount, and billing frequency
Tenant invitation and role-scoped portal access
Connected recordSite 42B → Maria Lopez → Active lease
Keep every charge and payment in one history.
Review what is due, overdue, pending, or paid alongside the lease, with online card payment and resident-managed autopay when enabled.
Recurring rent and supported lease charges
Online and manually recorded payments
Balances, receipts, coverage dates, and payment history
Connected recordActive lease → Current rent → Payment history
Carry resident and location context into the request.
On Pro and Enterprise, residents can submit maintenance requests and staff can assign them, update status, record scheduled dates, and retain work history.
Resident request intake
Property and lot or site context
Assignment, status, scheduled date, and history
Connected recordWater leak → Site 42B → Assigned request
Review the current operating picture.
Use organization and property dashboards to see occupancy, collections, open balances, overdue amounts, and maintenance signals in the selected scope.
Organization and property filters
Occupancy and collection indicators
Available dashboard and payment CSV exports
Connected recordPine Ridge Community → Dashboard → Next action
Inside the workflow
Five product areas share the same operating context.
Open the part of the work you need without losing the property, resident, lease, or access boundary around it.
Sites and residents
Start with the lot or site—not a generic unit.
Rental Portal uses the place model that fits each supported community, then connects residents and leases to that location.
Supported property modelsLong-term RV parks and manufactured-home communities
Lot and site inventoryIdentifiers, types, current status, and supported details
Resident recordsContact, tenancy, invitation, and status context
Rental Portal keeps rent charges, balances, payment status, coverage, and history tied to the lease. When payment setup is enabled, residents can pay online by card and manage autopay.
Rent recordsRecurring rent and supported lease line items
Payment statusDue, overdue, pending, paid, failed, refunded, and cancelled states
Two ways to recordStripe-powered online card payments and manually recorded payments
Payment contextBalances, coverage, receipts, and history
Give each resident a focused view of their own tenancy.
Residents can review their lease and balance, access available payment controls, open shared documents and notices, message the property team, and follow maintenance requests when supported.
Rent and paymentsBalances, history, receipts, and enabled online payment or autopay controls
Documents and noticesShared files and property communication in one portal
Messages and requestsIn-app conversations plus maintenance status on supported plans
Designed around the way long‑term communities operate.
The product stays focused on recurring tenancy workflows and makes its current boundaries clear.
Place-specific from the start
RV parks use lots; manufactured-home communities use sites. The record model follows the community instead of forcing generic apartment language.
Connected, role-scoped context
Property, resident, lease, rent, documents, messages, and requests stay related while staff and tenant access remain separate.
Clear about what it is—and is not
Rental Portal supports long-term and monthly operations. It is not a nightly reservation engine, campground point of sale, utility-billing system, or full accounting suite.
Product evidence
Evaluate the workflow—not an invented outcome.
Until verified customer stories are available, Rental Portal publishes current capabilities, plan boundaries, and guided product walkthroughs instead of anonymous praise or unsupported results.
